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Download full textLay, Teresa M. – 1999
E-mail reference services in Ohio public libraries was studied using the survey method in January 1999. Through the Ohio Public Library Information Network (OPLIN), the researcher identified 94 Ohio public libraries that have World Wide Web pages that host an e-mail address as a contact method. Fifty-nine questionnaires were returned, resulting in…
Descriptors: Electronic Mail, Library Automation, Library Networks, Library Services
