A general methodology for cost effectiveness analysis was developed and applied to the Colorado State University library loan desk. The cost effectiveness of the existing semi-automated circulation system was compared with that of a fully manual one, based on the existing manual subsystem. Faculty users' time and computer operating costs were…

In view of increased numbers of international students attending colleges and universities in the United States and the resulting need for librarians to be aware of these students' information needs, this study analyzes data assembled from 56 responses by international students to a questionnaire distributed at Kent State University (Ohio). The…

This paper reports on a research project that evaluates the impact of OhioLINK's resource sharing options upon traditional interlibrary loan services and organization. This impact is documented by a study of the interlibrary loan transactions processed by the Interlibrary Loan Department, Carlson Library, University of Toledo, before and after…