The need for institutions of higher education to increase enrollments and provide more access to students, especially in rural areas, makes distance education very important to nearly all institutions of higher education. Yet few studies have been conducted on the leadership characteristics of the directors of distance education programs even…

Online education is popular from a consumer perspective, but there are elements of face-to-face instruction and assessment that are difficult to reproduce online (Bassoppo-Moyo 2006). The difficulty of reproducing valued elements of a face-to-face setting leads to concerns regarding the overall quality of the online learning experience.…