The devastating effects of the Novel Coronavirus and the impact that stay-at-home orders and mask mandates have placed on businesses have caused countries to plummet into economic recession. State quarantine measures and the fear of contracting the virus have led to structural change, resulting in more people enlisting on welfare rolls. The…

Many career and technical education (CTE) programs have moved from face-to-face to virtual internships (VIs) to train students who are expected to enter the job market. The problem was that many graduates of CTE VIs demonstrate 21st century soft skills during VIs, but upon entering the workplace, are unable to demonstrate the same soft skills. The…

Many employers are concerned that recent business graduates lack expertise in soft skills needed to be effective in their professional roles. The COVID-19 pandemic has also highlighted the urgent need for workers with soft skills competence in communication, flexibility, and resilience. Guided by Goleman's conceptual framework of emotional…