The purpose of this thesis is to improve our understanding of sensemaking process as a basis for building better systems to assist sensemaking. Sensemaking is the task of creating an understanding of a problem or task so that further actions may be taken in an informed manner. Sensemaking is a pre-requisite for many other tasks such as decision…

ICUE (Interactivity Centered Usability Evaluation) is an enhanced usability testing protocol created by the researcher. ICUE augments the facilitator's role for usability testing, and offers strategies in developing and presenting usability tasks during a testing session. ICUE was designed to address weaknesses found in the usability evaluation of…

Information is everywhere and finding the best method to manage it is a problem that all types of organizations have to deal with. Schools use Student Information Systems (SIS) to manage Student Data, Financial Information, Development, Human Resources, Admission, Financial Aid, Enrollment, Scheduling, and Health Information. A survey of 107…

Learning environment design and development is essential for the field of educational technology, because it is a relatively new field compared to many disciplines of scholarly inquiry. The focus of this dissertation is on the design and development of the EASE system and the general design of EASE History, a case-based learning environment that…

This thesis is about a design process for creating "educationally relevant" tools. I submit that the key to creating tools that are educationally relevant is to focus on ensuring a high degree of alignment between the designed tool and the broader educational context into which the tool will be integrated. The thesis presents methods and processes…

This research investigated the impact of automated cognitive assistants, specifically, the Personalized Assistant that Learns (PAL), on situational awareness, efficiency and effectiveness of decision making in the brigade combat team. PAL was recently commissioned by Defense Advanced Research Projects Agency (DARPA) to enhance decision making with…

Team collaboration is necessary to fully support school-age students who use assistive technology (AT). Teams should include the student, his or her family, and school professionals. Unfortunately, team collaboration is often not realized due to constraints that range from scheduling conflicts and language barriers to lack of defined roles and…

The purpose of this study was to relate the strength of Chief Information Officer (CIO) transformational leadership behaviors to 1 of 5 computing platform operating systems (OSs) that may be selected for a firm's Enterprise Resource Planning (ERP) business system. Research shows executive leader behaviors may promote innovation through the use of…

The purpose of this study is to determine the potential effects of an Internet2 implementation at the FDA. Because Internet2 does not currently exist in the FDA, research will be made to compare the tools used today to transmit data to what may develop with an Internet2 presence. These effects will be assessed from the point-of-view of the…

"Social Navigation" for the Web has been created as a response to the problem of disorientation in information space. It helps by visualizing traces of behavior of other users and adding social affordance to the information space. Despite the popularity of social navigation ideas, very few studies of social navigation systems can be found in the…

Software quality is perhaps one of the most sought-after attributes in product development, however; this goal is unattained. Problem factors in software development and how these have affected the maintainability of the delivered software systems requires a thorough investigation. It was, therefore, very important to understand software…

Prior research has highlighted the educational benefit of enabling students to participate in collaborative learning activities. Developing technology that extends the physical boundaries of the classroom and enables students to engage in meaningful collaborative learning activities outside class time can be of significant value. For any…

Software has an important role in supporting scientific work. This dissertation studies teams that build scientific software, focusing on the way that they determine what the software should do. These requirements engineering processes are investigated through three case studies of climate science software projects. The Earth System Modeling…

A social navigation system collects data from its users--its community--about what they are doing, their opinions, and their decisions, aggregates this data, and provides the aggregated data--community data--back to individuals so that they can use it to guide behavior and decisions. Social navigation systems empower users with the ability to…

The Chinese writing system has traditionally organized the typographic text vertically, with one square-shaped character placed on top of another. With the influence of globalization, an increasing number of reading materials have been presented in the Western horizontal format, including school textbooks for children in Taiwan. This study looked…