Many reference librarians still rely on manual searches to access vertical files, ready reference files, and other information stored in card files, drawers, and notebooks scattered around the reference department. Automated access to these materials via microcomputers using database management software may speed up the process. This study focuses…

Outcomes of a project designed to develop the knowledge base necessary for creating an expert system that would help nonprofit organizations select fund-raising software are presented in this paper. When the system is completed, its components will ask the user for information that will assist in determining the organization's administrative needs…