Ethnography is a research approach that seeks to understand and represent the points of view of the members of a particular culture. As in other forms of qualitative research, the data collected are rich in their descriptions of people, places, languages, and events. Ethnographic research can be characterized by its multi-instrumental approach,…

Most teachers of English as a Second Language (ESL) face a number of challenges: large and heterogeneous classes, specialized student needs, and poor funding and employment continuity. Many work part time, often in more than one program and serving simultaneously as administrator and teacher. While most have college degrees, their training is…

Frequently, English-as-a-Second-Language (ESL) programs for adults use volunteers as primary or auxiliary providers of instruction. Two primary national volunteer organizations and a number of other national organizations support volunteer ESL and basic literacy instruction, and many states have literacy councils that coordinate and provide…

Reduced training costs, worldwide accessibility, and improved technological capabilities have made Web-based training (WBT) a viable alternative to classroom instruction. WBT enables businesses to cut their training costs. Efficiency of operation is another major advantage of WBT. The flexibility of time, place, and programs offered via WBT…