Digital reference services (also known as "AskA" services, as in "Ask-an-Expert") provide subject expertise and information referral over the Internet to their users. This ERIC Digest provides an overview of the growing digital reference movement and its implications on sponsoring organizations, and examines current practices…

As K-12 schools connect to the Internet, a new method of communication opens up to educators and students. This updated digest describes some sample services and resources that are available to the K-12 community by electronic mail over the Internet. Information services and resources covered include: question answering services; listservs…

In June 1994, the Texas Center for Educational Technology (TCET) posted a survey on several educational listservs and conference groups on the Internet requesting comments, observations, and opinions from educators having experience with telephones in classrooms. Most of the respondents agreed on the need to equip K-12 classrooms with modern…

Research documenting links between levels of education and health outcomes suggests people with higher educational attainment may have a health advantage. Health literacy issues that go beyond basic skills include health information communication; literacy and health as cultural and social practices; a relationship among health information,…