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Workplace Literacy: Its Role in High Performance Organizations. ERIC Digest No. 158.
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Imel, Susan – 1995
In a high performance work organization (HPWO), employee basic skills are just one of many components. HPWOs feature the following: they have flatter organizational structures, have work done by teams of highly skilled workers, and have a focus on quality, customer service, and continuous improvement. The collaborative approach to workplace…
Descriptors: Adult Basic Education, Cooperative Programs, Coordination, Employer Employee Relationship