In a high performance work organization (HPWO), employee basic skills are just one of many components. HPWOs feature the following: they have flatter organizational structures, have work done by teams of highly skilled workers, and have a focus on quality, customer service, and continuous improvement. The collaborative approach to workplace…

Most teachers of English as a Second Language (ESL) face a number of challenges: large and heterogeneous classes, specialized student needs, and poor funding and employment continuity. Many work part time, often in more than one program and serving simultaneously as administrator and teacher. While most have college degrees, their training is…

This ERIC digest examines states' goals of rural literacy programs and the types of programs that have proven effective in the past. It includes several definitions of literacy applied by effective rural literacy programs. It also examines the conditions that support or limit widespread influence of effective programs in rural areas. The level of…

Although basic skills and English language instruction are often viewed as real needs at the workplace, few companies provide this for their workers. Those that do are motivated by one or more of these factors: product quality improvement, commitment of top management to training and education, or the sales effort of an educational provider. Those…

In adult English-as-a-Second-Language literacy education and staff development, practitioner inquiry has emerged as a powerful approach toward improving practice. A variety of activities occur under the umbrella of practitioner inquiry, all of which are grounded in the knowledge and questions held by practitioners. The characteristics of inquiry…

Learning to write in English-as-a-Second-Language (ESL) provides learners with a voice in their new culture and enhances language acquisition. There are two general approaches to teaching writing: free writing, which is not necessarily edited or revised, and process writing which is revised and edited and shared with a wider audience. In addition,…

Adult education programs must increasingly serve non-native speakers of English, many of whom are neither literate in their native language nor in English. It is suggested that first language literacy promotes second language acquisition and that literacy skills in the native language are likely to transfer to the second language. This digest…

To help guide family literacy program developers in shaping their curriculum, and educators and community leaders in creating independent parenting programs, this digest describes the parenting education component of successful urban programs. In general, family literacy programs have three basic components: adult education, parenting education,…

Adult illiteracy is a complex, costly, and growing social problem. Three common areas of controversy related to the problem are: (1) definitions of adult literacy, (2) characteristics of illiterate adults, and (3) the purposes of literacy education. Illiteracy can be understood only in relation to a culture's definition of literacy. Due to…

Although volunteer tutors traditionally have formed the basis of the programs of Laubach Literacy Action and Literacy Volunteers of America, volunteers have begun to play a greater role in adult literacy instruction provided through community-based organizations, correctional institutions, churches, and federally funded adult basic education.…

Because of the changing nature of work in society, higher levels of basic skills in reading, writing, and computation are needed in all occupational areas, whether or not they are related to high technology. Although research on the relationship between job performance and basic skills is not definitive, it is clear that it is more important for…

This digest presents reasons for using World Wide Web activities in adult English-as-a-Second-Language (ESL) instruction. It addresses the issue of preparing learners to use the Web and suggests activities that focus on authentic learning experiences to enhance skills. Discussion is centered in skills developed through the World Wide Web,…

Increasingly, educators understand that learners represent a complex array of personal experiences, values, and intentions that can inform curriculum development and classroom instruction. This is particularly true of the diverse population in English-as-a-Second-Language (ESL) and family ESL literacy programs. Educators respect and honor their…

The United States has admitted more than 1 million Southeast Asian refugees since 1975. The impact of these refugees on language and literacy education has been profound; many innovations in adult English-as-a-Second-Language (ESL) education have derived from efforts to meet their language and literacy needs. The first wave of refugees in the…

Changes in the U.S. economy are altering employment patterns, and these changes have implications for workers whose language is other than English. This digest summarizes the existing types of programs that prepare English-as-a-Second-Language (ESL) adults for the workplace or help workers whose first language is other than English who are already…