Ethnography is a research approach that seeks to understand and represent the points of view of the members of a particular culture. As in other forms of qualitative research, the data collected are rich in their descriptions of people, places, languages, and events. Ethnographic research can be characterized by its multi-instrumental approach,…

Workplace-based educational programs are not new. Recent perceptions of a national literacy crisis and the need for a competitive workforce, however, have resulted in the development of new programs across the country, many of which provide literacy and language training for nonnative English speakers. This digest focuses on the reasons for…

Most teachers of English as a Second Language (ESL) face a number of challenges: large and heterogeneous classes, specialized student needs, and poor funding and employment continuity. Many work part time, often in more than one program and serving simultaneously as administrator and teacher. While most have college degrees, their training is…

Although basic skills and English language instruction are often viewed as real needs at the workplace, few companies provide this for their workers. Those that do are motivated by one or more of these factors: product quality improvement, commitment of top management to training and education, or the sales effort of an educational provider. Those…

Labor unions have provided English-as-a-Second-Language (ESL) instruction in the workplace since the early 1900s, to serve a growing immigrant workforce. In the late 1970s and early 1980s, an increase in immigrant population, decline in manufacturing jobs, new technology, and work restructuring brought a new urgency to union-sponsored worker…

A 1994 Department of Education national evaluation of federally-supported adult education programs looked at programs' effectiveness in improving literacy skills, English language proficiency, and secondary school completion. National policy on adult literacy education is articulated in the Adult Education Act (AEA) and National Literacy Act,…

Frequently, English-as-a-Second-Language (ESL) programs for adults use volunteers as primary or auxiliary providers of instruction. Two primary national volunteer organizations and a number of other national organizations support volunteer ESL and basic literacy instruction, and many states have literacy councils that coordinate and provide…