Total Quality Management (TQM) is "a system of continuous improvement employing participative management and centered on the needs of customers." Key components of TQM are employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and recognition that the system, not people, produces…

The Family Support Act (FSA) of 1988 provides opportunities for educators to form linkages with other agencies to strengthen families and help them move toward self-sufficiency. The FSA affords professionals chances to forge critical interagency connections and expand the range and capacity of programs for learners at risk. A strategy for forming…

Recommendations for starting a process of collaboration between public schools and social service agencies are offered in this digest. The first step, information gathering, is discussed, as well as strategies for carrying out other stages in the process--selecting, approaching, and meeting with participants; problem solving; and maintaining the…

Blue ribbon commissions in the United States from 1965-1983 are discussed with attention to what makes a commission effective, the history of blue ribbon commissions, features of a commission, whether these commissions are useful on campus, and criticisms of blue ribbon commissions. Factors that contribute to the effectiveness of a blue ribbon…

Although evaluation plays many roles in schools--support for administrative decision-making, curriculum improvement, staff development, public relations, instruction, counseling, diagnosing problems for students and staff, planning--recent studies of school district evaluation practices indicate that little overall consistency exists in the form…

By 1992, according to a study by the Council of Chief State School Officers, more than 3.5 million computers were in U.S. elementary and secondary schools--a ratio of one computer for every 13 students. In addition, 99 percent of all schools across the country reported that they provide their students with some access to computers. Sometimes…

Intended for educational policy makers, this publication considers the teaching of controversial topics. Specifically discussed are what issues are considered controversial, why controversial topics should be taught, court decisions, ways educators can prepare for community response or complaints, and questions to address when making curriculum…

Career and vocational educators must prepare people with the attitudes and skills needed for successful integration of work and family life. Ideally, life and career planning should be taught as a unit beginning in the middle school. A life/career planning course should incorporate such topics as interdependence of individual, family, and career…