"The Program Evaluation Standards," established by 16 professional associations, identify evaluation principles that should result in improved program evaluations that address utility, propriety, feasibility, and accuracy. This digest summarizes these standards. Guidelines and illustrative cases to assist in meeting these standards are…

Although Total Quality Management (TQM) has been adopted at a number of community colleges in the areas of financial aid, admissions and registration, and staff performance, its use is almost non-existent in the evaluation of classroom teaching. Barriers to its application to the classroom include faculty resistance to the idea of students as…

Changes in the U.S. economy are altering employment patterns, and these changes have implications for workers whose language is other than English. This digest summarizes the existing types of programs that prepare English-as-a-Second-Language (ESL) adults for the workplace or help workers whose first language is other than English who are already…