These four learning modules present text and exercises designed to help allied health students understand various elements of positive interaction with people. The first module, "Maslow's Hierarchy of Needs" by Dianne Mackey, defines human needs, presents Maslow's theories, and helps the learner identify behaviors that reflect the…

One of a series of pre-apprenticeship training modules, this self-paced student training module deals with completing a job interview. Included in the module are the following: cover sheet listing module title, goals, and performance indicators; introduction; study guide/check list with directions for module completion; information sheet…

This module on communication in health careers--the teletrainer is one of eight modules designed for individualized instruction in health occupations education programs at both the secondary and postsecondary levels. This module contains an introduction to the module topic, a list of resources needed, and two learning experiences. Each learning…

This guide is the case study manual for the first in a series of instructor-assisted training modules for rehabilitation counselors, supervisors, and graduate students. This typescript manual for the first module focuses on basic intake interviewing skills consisting of: (1) systematic interview programming including attracting, planning and…

This module contains a number of explanations and activities on appropriate phrases and intonation for telephone communication. The parts of the module cover the following: (1) telephone vocabulary, (2) parts of the telephone, (3) standard phrases used in all calls, (4) activities that occur in business calls, (5) speech communication problems…

This module on interviewing and influencing skills is one of a set of six developed to prepare human services workers for the changing mental health service delivery system. Focus is on concepts and skills basic to competency in interpersonal relationships involving information gathering, recording information in the context of appropriate…

This competency-based instructional text focuses on preparing students for apparel industry positions at the career-sustaining and marketing specialist levels. It also includes materials to help students develop the competencies needed for entry-level and managerial positions. The text is divided into four units. Unit 1 contains a chapter…

A diagnostic-prescriptive teaching module on basic interviewing skills for first-year medical students is presented. The goal of the module is to help students refine interpersonal communications skills relative to the medical interview. The module provides information on the following skills: eliciting patient responses, interviewing techniques…

This module on human relations skills is one of a set of six developed to prepare human services workers for the changing mental health service delivery system. Focus is on developing rapport and knowledge of self as a human service provider in order to develop effective interpersonal relations. Following notes on the target population (human…

This guide is the participant workbook for the first in a series of instructor-assisted training modules for rehabilitation counselors, supervisors, and graduate students. This workbook for the first module focuses on basic intake interviewing skills consisting of: (1) systematic interview programming including attracting, planning and…

One of a series of pre-apprenticeship phase 1 training modules, this self-paced student training module deals with the importance of good communication skills and ways of improving skill in listening and in being listened to. Included in the module are the following: cover sheet listing module title, goals, and performance indicators;…

One of a series of pre-apprenticeship training modules, this self-paced student training module deals with giving and receiving feedback. Included in the module are the following: cover sheet listing module title, goals, and performance indicators; introduction; study guide/check list with directions for module completion; information sheet…

This training module is comprised of two documents, the facilitator's guide and the student guide, and is intended for the introductory phase of a course for paraprofessional school personnel. The facilitator's guide provides the full text of the student's guide as well as chapter goals to be accomplished by students, topics covered in each text…

This volume consists of the first four units of a basic core curriculum that is intended for all health workers. The units deal with the following topics: (1) the health care facility, the long-term care facility, the health team, and the nursing team; (2) verbal and nonverbal communication, written communication, human behavior, ethical behavior,…

This module on communication in health occupations--general--is one of 17 modules designed for individualized instruction in health occupations education programs at both the secondary and postsecondary levels. This module consists of an introduction to the module topic, a list of resources needed, and two learning experiences. Each learning…