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Telephone Gambits. A Module for Teaching Telephone English to Second Language Learners.
Fox, James; And Others – 1980
This module contains a number of explanations and activities on appropriate phrases and intonation for telephone communication. The parts of the module cover the following: (1) telephone vocabulary, (2) parts of the telephone, (3) standard phrases used in all calls, (4) activities that occur in business calls, (5) speech communication problems…
Descriptors: Communication Skills, English (Second Language), Intonation, Language Usage