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Coakley, Carolyn Gwynn – 1985
Competent listeners possess the knowledge and ability to listen, the positive attitudes and desire to listen, and the willingness to apply the ability and desire to listen. Having only one or two of these ingredients ensures ineffective listening. One common negative listening attitude is self-centeredness, as opposed to being other-oriented. The…
Descriptors: Attitude Change, Behavior Patterns, Communication Skills, English Curriculum
