Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 0 |
| Since 2006 (last 20 years) | 1 |
Descriptor
Source
| Harvard Education Press | 1 |
Publication Type
| Guides - Classroom - Teacher | 2 |
| Books | 1 |
| Non-Print Media | 1 |
Education Level
| Elementary Secondary Education | 1 |
Audience
| Teachers | 2 |
| Practitioners | 1 |
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Direct linkBoudett, Kathryn Parker; City, Elizabeth A.; Russell, Marcia K. – Harvard Education Press, 2010
Based on the bestselling book "Data Wise: A Step-by-Step Guide to Using Assessment Results to Improve Teaching and Learning", and its companion volume, "Data Wise in Action", this DVD and Facilitator's Guide offer insight into one of the most challenging steps in capturing data about school performance: observing and analyzing instructional…
Descriptors: Discussion, Teaching Methods, Video Technology, Observation
Download full textLeigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…
Descriptors: Attitudes, Business Administration, Business Education, Course Content
