This article outlines the last step in a five-step process for preparing students to engage in a systematic mathematics problem-solving and decision-making process. The lesson plan teaches students to reread the problem, reexamine the question, check selection of operation, and recheck calculations and compare answers. (JDD)

This document has two parts: (1) course outlines and unit lesson plans for 10 vocational courses; and (2) course descriptions. competencies, and topical outlines for 7 courses in a quality assurance curriculum. In the first part, outlines and unit lesson plans are provided for the following courses: standards and specifications, materials, basic…

This workplace literacy curriculum is based on neuropsychological brain behavior research and the principles of continuous improvement in a learning environment. Section 1 explains the choice of this model. Section 2 defines the need for this type of workplace curriculum. Sections 3 and 4 discuss the method of building the thematic units and…

This packet contains 10 learning modules developed for new employees at the Lozier Corporation, as well as a facilitator's manual for teaching the modules. The modules cover the following topics: (1) introduction; (2) Lozier history; (3) personal protective equipment, heat stress and back injuries, and evacuation and housekeeping; (4) bloodborne…

This curriculum for a 1-semester or 1-year course in manufacturing is designed to give students experience in applying knowledge from other courses and some basic production skills as they become involved in a manufacturing enterprise. Course content is organized around the laboratory activities necessary to organize and operate a process to mass…

"Adults Learning Languages" is aimed at those responsible for teaching languages across AE, FE and HE. In the much-changed world of post-19 languages, new funding and inspection regimes with revised needs for quality assurance are challenging practitioners to adapt and review approaches. This book offers teachers of languages to adults tools to…

This Total Quality Management (TQM) course was designed to introduce students to the principles and tools of TQM in a full-semester course in high schools or community colleges. The course includes all the competencies found in TQM and is intended to be taught with an interactive method in which students are involved in the learning process. This…

This three-part instructional guide was developed to assist vocational instructors in business and office occupations in presenting broadly applicable, nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, business economics,…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of benchmarking and the continuous improvement process. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of benchmarking; (3) a benchmarking exercise (the "numbered ball"…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

This module for a Total Quality Management (TQM) course was designed to give students a broad background in TQM and its influence on the business world in the United States. It can be used in a U.S. history class, an economics class, an English class, or as part of a TQM course for high school or community college students. The module covers the…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…