Noting a low rate of utilization of computers by content area teachers in their classrooms, this paper argues that classroom teachers are generally unaware of how computers can enhance teaching and learning and of how computers can be integrated into the curriculum. In response, an introduction to both productivity and instructional software is…

Describes how reference-based instruction can be incorporated into an instructional system design. Provides specific examples of learning objectives and student exercises. Defines reference-based instruction and outlines its benefits. Lists guidelines for how to structure usability tests for Help systems. Advises how technical communicators can…