A task force was charged with developing a revised set of guidelines for public library service to children in Vermont. Together with the results of a survey of Vermont public libraries, the help of recommendations from other states, and the expertise of individual libraries, the task force drew up a number of guidelines. In the first section the…

Examination of the library of tomorrow speculates about the impact of changes in the functions of government, technology, demographics, lifestyle, and values on the role of the library. A facility for the contemporary public library is described that can both accommodate traditional services and respond to changes in the library's role. (17…

Discusses issues related to handling complaints, legal questions; expectations and responsibilities as these relate to the selection of materials by librarians for children and young adults. (CMV)

Summarizes results of a survey on the value of the corporate library and presents a strategy for successful information management: (1) learn the information needs of senior executives; (2) be businesslike; (3) defend your turf; (4) segment the market; (5) market to those who need information; and (6) be involved in the business. (Three…

Developed through a joint effort of the Oklahoma Library Association (OLA) and the Oklahoma Department of Libraries (ODL), this planning approach to library development is designed to lead a public library through the developmental process and identify a series of actions that will direct it toward planning for excellence. Introductory material…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Although originally compiled and published for the California Library Telecommunications Project (an analysis of the telecommunications needs and opportunities for the California State Library on behalf of the state's 169 public libraries), this report also cites examples of, and proposes options for, electronic text use in public libraries…

This report is based in part on an analysis of current preservation practices and of the 1988-89 Association of Research Libraries (ARL) Preservation Statistics. It includes discussion of the 10 components of a comprehensive preservation program to which library administrators must give attention. Organizational models for mature preservation…

This publication provides detailed guidelines on how libraries and library associations can begin the process of lobbying in the state capital for funding or legislation. The first of three major sections covers how to use the legislative process, how to develop a government relations program, and how to select public relations tools. The second…

This guidebook and annotated bibliography is designed to provide a basic listing of sources of state (Maryland), federal, and some general law for the non-law library community, and to offer some insight into the suggested approaches for dealing with legal reference inquiries. Listings of contributors and members of the Task Force on Improving…

Designed to assist individual public libraries in the development of policies and procedures, these guidelines include examples and/or samples of points that should be considered and addressed in a policy manual. Following a brief introduction, the guide is divided into four sections, each of which contains a set of general policy statements…

Discusses three school activities--electronic messaging, problem solving, and database searching--that make use of computer telecommunications. Multipurpose services, equipment and software, training and support, low-cost start-up ideas, and the role of the library media center are also covered. Two recommended publications on telecommunication…

This booklet, with a physical workout "get-in-shape" theme, is intended to stimulate cooperation between public and school libraries in providing services to elementary and secondary level students. The potential benefits of cooperation are cited, including sharing ideas and materials; reaching a wider audience by sharing publicity for…

This manual examines the planning process for building or renovating new library media facilities. It is concerned with building programs, local building and fire codes, design, working with architects, reading blueprints, engineering and mechanical plans, budgets, bids, and change orders. It offers help with such sensitive issues as the politics…

Designed to help librarians and trustees make informed planning decisions concerning the development or improvement of library literacy services, this manual discusses the following topics: (1) the problem of illiteracy; (2) identifying adult new learners; (3) providers of literacy services; (4) the library's role in literacy activities; (5)…