Designed to orient Hispanic refugees to the services that are available in Central Florida, this bilingual guide consists of a section of general information on living and working in the United States and a section devoted to various public and private agencies. Provided first are addresses and phone numbers of various government agencies:…

The Mutual Aid Project (MAP) has developed a community organizing and planning approach which has focused its attention on the continuing role of older people within their neighborhoods. This approach has sought to strengthen not only the day-to-day arrangements for mutual aid and support, but also those actions which will assist groups in…

This handbook was designed to help persons avoid consumer problems, handle their own complaints if they occur, and guide them to additional sources of help if necessary. The book can also be helpful to complaint handlers when they attempt to direct consumers to the appropriate source of assistance. The guide contains three general sections. The…