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Janke, Richard V. – Online, 1985
Compares traditional online interview with the presearch counseling session (process whereby a librarian, acting in an advisory role, assists client searcher in devising his/her search strategy, before that searcher goes online) and presents a one-step model of a presearch counseling session. An online self-service worksheet and 102-item…
Descriptors: Comparative Analysis, Fees, Interviews, Library Services
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1980
This Systems and Procedures Exchange Center (SPEC) kit examines the current state of online services based upon the experiences of a select number of Association of Research Libraries (ARL) member libraries in the United States and Canada. Many of the kit documents were obtained during a survey of eight private institutions conducted for Duke…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Expenditures
Thomas, Sarah E. – 1986
In mid-1985, researchers contacted librarians at 23 United States and Canadian universities to determine what end-user activities were taking place with the involvement and cooperation of the library. Although most of those contacted were members of the Association of Research Libraries (ARL), a few non-ARL libraries known to have active end-user…
Descriptors: Academic Libraries, Databases, Foreign Countries, Higher Education
