Illustrates how basic principles of marketing and strategic market planning can be applied to libraries and discusses some concepts of strategic planning (organization mission, objectives and goals, growth strategy, program portfolio plan) and marketing (opportunity analysis, target market selection, marketing mix strategy, marketing systems…

Describes techniques for using the Statistical Package for the Social Sciences (SSPS) to create tables for cooperative collection development across a number of libraries. Specific commands are given to generate holdings profiles focusing on collection coverage, overlaps, gaps, or other areas of interest, from a master bibliographic list. (CLB)

Describes a theoretical instructional development model for planning college and university bibliographic instruction programs. Potential advantages of the approach are identified and specific application of the model is encouraged to gain empirical data and refine the methodology. Ten references are listed. (RAA)

Discussion of the development of a budget formula allocation system for library acquisitions is followed by a literature survey on the choice of variables to be included. The steps in the development of the allocation formula and the solutions to a number of practical problems are presented. (Author/RAA)

Describes a strategic planning model and its application in libraries, focusing on the importance of identifying value systems as the first step in the strategic planning process. Several actions that libraries can take to incorporate employee values into strategic planning are recommended. (20 references) (MES)

Presents inexperienced planners with a list of factors to determine the future size and nature of academic libraries, including key conditions to determine ineligibility for renovation, and presents the analytical steps for remodeling or replacement. Before and after illustrations of actual renovations are included, and seven references and…

Types of performance evaluation for academic librarians are discussed, noting strengths and weaknesses--formats, relative ranking system, dimensionalized ranking system, management by objectives, and degree of participation. Use of appraisal program to aid library administration in monitoring ongoing activity, planning ahead, and motivating…

Recommends and describes assertive management techniques for dealing with conflicts or problems in libraries: (1) listening to understand problems; (2) stating expectations clearly; (3) focusing attention on the real issue; (4) explaining situational givens; (5) compromising/negotiating when possible; (6) being persistent and patient; (7) giving…

Drawing on management theory, this article explores the costs, benefits, and sources of organizational conflict in the academic library context. Five responses to conflict (using power, avoiding, accommodating, compromising, and problem solving) are described, and guidelines for using problem solving to manage conflict effectively are offered. (14…

This review of case studies of five academic libraries in institutions that have ceased operation notes background, time factors, disposition of library collections, and nature of bankruptcy. Guidelines for closing (stabilizing and documenting collection, estimating worth of collection, obligations to government) are presented. Eight sources are…