Describes a process for formulating specifications for computer-based training (CBT) vendors that fosters effective participation by the subject matter experts (SME) in an organization whose training department cannot prepare the CBT in-house. Educating the SMEs, giving the request for proposal to the vendors, and general specifications are…

Discusses procedures for storyboard development and provides guidelines for designing interactive multimedia courseware, including interactivity, learner control, feedback, visual elements, motion video, graphics/animation, text, audio, and programming. A topical bibliography that lists 98 items is included. (LRW)