The purpose of this self-study guide is to help adult literacy education providers collect, organize, and analyze evidence that they can use to improve program performance. It was designed to help educators consider which types of evidence to collect and which components of adult education instruction may be important for evaluating…

Adults with developmental disabilities are at significant risk for health problems. Effective health promotion can improve outcomes--and that's why adult day and residential agencies, schools, and other organizations need this invaluable program development guide. An urgent call to action and a start-to-finish framework for health promotion, this…

Volunteers assume a wide variety of responsibilities in community organizations. In service-oriented activities, adult and community educators make extensive use of volunteers, asking them to fulfill a number of roles and giving them such responsibilities as tutoring, counseling, problem solving, and decision making. Issue- or cause-oriented…

This book offers step-by-step guidance on using needs assessment to design high-quality programs in continuing education. The book begins with a definition and description of needs assessment as part of the process of developing a continuing education program. The first of the book's 10 chapters describes the role of needs assessment in…

This booklet attempts to explain distance education in a short and readily understandable way. It tells what distance education is as well as what it is not. Users of distance education are described. Other topics include the basic system and subsystems of distance education; ways of communicating; what makes distance education materials good;…

This manual describes the fact-finding conference and provides guidelines for determining when to use one, for planning one, and for conducting one. Defined first are various types of conferences, including the information-giving conference, the problem-solving or decision-making conference, the information-exchange conference, and the…

Based on the experiences of teachers of adult continuing education, this manual was developed to introduce adult educators to the field and the practice of adult education, especially in universities. The book is organized in seven chapters, each containing practical material along with observations of the adult educators. The introductory chapter…

This Skills Development Program (SDP) provides a generic set of actions employers could take to ensure that their organization has the work force skills necessary to compete globally today and tomorrow. The guide is organized by the 13 critical steps of the SDP: (1) determine if there is a need for improving workforce skills; (2) set specific…

An instructional system design model was developed for training new employees of the American Express TRS (Travel Related Services) Company, Inc. on the Distributed Office Support System (DISOSS), an electronic mail system. The project used the Interservice Procedures for Instructional Systems Development, which consists of five phases: analysis,…