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Rowell, Mary Emily

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DISOSS--Distributed Office Support System. An Electronic Messaging System Training Program for American Express TRS Company Employees.

Rowell, Mary Emily – 1990

An instructional system design model was developed for training new employees of the American Express TRS (Travel Related Services) Company, Inc. on the Distributed Office Support System (DISOSS), an electronic mail system. The project used the Interservice Procedures for Instructional Systems Development, which consists of five phases: analysis,…

Descriptors: Adult Education, Computer Oriented Programs, Corporate Education, Electronic Equipment