Describes how to identify microcomputer problems and determine whether the services of a technician are required by troubleshooting, or using a process of elimination, without needing a technical background or special tools. Prevention methods and the use of diagnostic programs are also explained. (EM)

This guide is designed for federal executives and managers who have a responsibility for the planning and management of software projects and for federal staff members who are affected by, or involved in, making software changes, and who need to be aware of steps that can reduce both the difficulty and cost of software maintenance. Organized in a…

Describes several common problems that can interfere with the smooth functioning of microcomputers and outlines specific procedures that can be performed at home to correct faulty chips, circuit board and disk drive problems, and problems caused by excessive heat, static electricity, and magnetic fields. (MBR)

This checklist provides guidance on how to measure adequacy of control and security of computer systems, identifies areas of risk, raises management and user awareness of their stewardship responsibilities, and reviews issues relative to system documentation, maintenance, integrity, and reliability. (MBR)

Discussion of factors to consider in purchasing a personal computer covers present and future needs, computing environments, memory, processing performance, disk size, and display quality. Issues such as bundled systems, where and when to purchase, and vendor support are addressed; and an annotated bibliography of 28 recent articles is included.…