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Zacher, Candace M. – 1987
This guide to the development of effective documentation for users of computer software begins by identifying five types of documentation, i.e., training manuals, user guides, tutorials, on-screen help comments, and troubleshooting manuals. Six steps in the development process are then outlined and briefly described: (1) planning and preparation;…
Descriptors: Check Lists, Computer Software, Evaluation Criteria, Guidelines
