Reports on the development and measurement of a course to improve the communicative performance of tax enforcement officers. Includes an account of a unique content-analytic system for measuring communicative performance in situations considered flexibly formulaic transactions with objectives and prescribed strategies. (JMF)

The four modules described in this course syllabus are designed to present general concepts, principles, and skills of human communication to undergraduate students. Since students enrolled in the course can vary considerably in their professional, intellectual/academic, and personal needs, the self-inventory approach is used in the four modules…

This curriculum guide contains topics and outlines for a beginning, individualized course in speech-communication. Following a statement on the philosophy of the course, the objectives, learning strategies, evaluation methods, and class attendance requirements are presented in the first section of the guide. In the second section, 11 topics are…

In the area of business education, this pamphlet describes a course in the methods and arts of business communications, stressing oral, written, and visual proficiency in telephone techniques, letters, telegrams, telefax, posters, memos, and the interpretation of business charts and graphs. Described specifically are course guidelines, performance…

This manual outlines lessons which concentrate on three areas of language study: grammatical skills, oral skills, and writing skills. Each lesson plan states the objective, the activities to be performed, the materials to be used and gives sample criteria for evaluating the student's mastery of the lesson. The grammar exercises include: sentences…