The purpose of this guide is to help readers clarify their roles in the college access and success system and to identify how they might use data to create change for students. This guide shows how data can strengthen current programs and support broader changes that ease the path to college for students. This guide illuminates how a long-term…

Preliminary guidelines are presented to provide a methodology for conducting user studies in the information field, particularly in developing countries. Topics covered include: user needs in planning a national information system; the identification of user groups; the design and organization of user studies, including background research survey…

This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…

Designed for use by study coordinators, library supervisors, and data collectors, this manual is the basic reference and training document from the 1982 field survey of public online catalog users and nonusers in 31 U.S. research, academic, community college, public, and governmental libraries. The field survey was coordinated by the Research…