The manual is designed to help student volunteer leaders and others plan and conduct training activities for student volunteers. It exposes student volunteers to skills, knowledge, and attitudes necessary to perform competently. Section 1 covers the assessment of training needs and the establishment of training objectives while section 2 shows how…

Describes a game called UPSIDE DOWN that is designed for use in higher education courses or in corporate training to sensitize participants to cultural issues when interacting with groups with different backgrounds. Both intragroup and intergroup interactions are described, suggestions for debriefing are given, and a complete set of rules is…

This training packet is intended to aid educators in planning and effecting positive change within the learning environment through a group problem-solving intervention process. It primarily addresses the concept of "change agentry" and how it can be used to improve the climate for learning, focusing on the role of the change agent and the…

A brief overview describes a study in which high school students were taught to deal effectively with "critical incidents" in a pre-parenting program. The program described involved pretest; training in anger control, alternative responses to stress, and appropriate responses to behaviors; and posttesting. The study found students could be taught…

This document presents four student-made transcripts of a videotaped, simulated, cross-cultural interview used to describe a training model. This triad model is composed of three persons; the counselor, the client, and a third person from the client's culture who is asked to become the problem in the simulated cross-cultural counseling interview.…

This manual is intended to help citizen groups set up their own on-the-job training activities, tailored to their own individual needs, issues, learning styles, and experiences. Specifically, it discusses the first steps in group development for members of citizen boards, councils, and grass roots organizations and offers suggestions for improving…

Based on experiential learning models for improvement of individual behavior and teamwork effectiveness, this handbook is designed to assist personnel in the Veterans Administration (VA) health delivery system with interpersonnel processes that will improve organizational effectiveness. Chapter 1 contains background information concerning the…