This document was developed by the Middle Tennessee State University James E. Walker Library Collection Management Department to provide policies and procedural guidelines for the cataloging and processing of bibliographic materials. This document includes policies for cataloging monographs, serials, government documents, machine-readable data…

Considers the benefits of written trip reports (e.g., accounts of site visits or conferences) to library administration and to the individual writing the report. Difficulties with trip reports are noted; and report writing guidelines that address audience definition, format, organization, headings, style, and deadlines are suggested. (12…

Developed to assist individual countries in establishing a national bibliography and to further Universal Bibliographic Control, these guidelines provide practical guidance on the preparation of national bibliographic records, the production of a national bibliography, and the administrative machinery to accomplish these tasks. Appendices include…

This handbook defines the role of the trustee and identifies specific responsibilities and functions of the position. The step-by-step procedures with illustrations and checklists provide practical information and guidelines for librarian selection, planning and policy setting, facilities design and construction programs, funding and tax…

Compiled for newly installed library trustees and commissioners in the state of California, this publication provides guidelines designed to assist new board members in learning their jobs. Chapters discuss the nature of public library boards in California, board duties and responsibilities, board operations, special challenges for board members,…

This manual provides guidelines for those who are responsible for disaster planning for libraries and archives. Limited to fire-and-water-related disasters involving books, manuscripts, and photographs, the manual is primarily concerned with planning. Divided into two major areas, disaster preparedness and disaster recovery, the manual covers…

Discusses the benefits and complexity of reference within the serials department and its interrelationship with general reference service. Practical solutions are suggested for problems of training, staffing and organization of serials reference service. (RAA)

Discussion of staff loyalty to library directors highlights guidelines for directors to sustain loyalty and support, including choosing the appropriate management style, developing trust, and supporting staff by encouraging input and helping them reach their professional potential. Results of a survey of Missouri state academic libraries that…

Intended to serve as suggested guidelines for library and information services in state agencies, this manual was prepared for use by administrators, librarians, and other agency staff. The first section provides information for the agency director on state agency libraries and their administration, personnel, the librarian's role, facilities and…

This publication is based on the work of The State Library of Ohio, the National Bookmobile Guidelines Committee, and staff of local Ohio bookmobile programs. Draft guidelines were approved by the 7th National Bookmobile Conference (May 31-June 2, 1992). The Guidelines provide brief statements of standards followed by specifics which indicate…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Based on data from a 1979 survey of ARL member libraries, this study by the Office of Management Studies analyzes the responses of selected libraries which had provided internal studies or planning documents on the subject of internal communication and notes the extent of resulting changes in procedures. The studies yielded information on staff…

A topical outline for courses in administration for managers of information services, and a set of guidelines for designing and implementing these courses are included in this manual for those responsible for planning, developing, and offering management training programs. Key elements in presenting and developing management skills of information…

The use of volunteers in special libraries is advocated in this report, which cites positive reasons for including volunteers among the library staff. (Bringing on volunteers during a budget crunch is not considered to be a positive reason.) The special library's relationship with the larger organization's volunteer department is mentioned as a…

Describes the Americans with Disabilities Act (ADA) and discusses its implications for both public and private libraries. The term "disability" is defined; sources of federal regulations that pertain to libraries are cited; the need for sign language interpreters is discussed; Braille materials are considered; and staff requirements are…