Successful learning in a discursive interaction demands that participants be able to follow the interaction from its beginning to its end; instruction on Asynchronous Learning Networks (ALNs) poses challenges because, unlike in face-to-face interaction, not all messages are serial. This paper offers strategies and techniques to help ALN teachers…

Using typical statements made by teachers and school administrators as examples, this self-help primer offers tips for developing conversational patterns that promote interpersonal understanding. The tips are designed to help readers learn about 40 effective conversational habits, including being specific, talking sparingly, admitting mistakes,…

The three sections of this paper, written by General Motors Corporation employees from three different countries, discuss different aspects of communication consulting and factors involved in becoming a successful international organizational consultant. The first section, written by an American, outlines the need for communication consulting,…