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Quint, Barbara – Online, 1991
Discussion of online searching focuses on the first three of seven stages of searching: (1) the reference interview, including user needs, the search request, and the user's expectations; (2) the tactical overview, including institutional control and cost and time factors; and (3) database selection considerations, including relevance,…
Descriptors: Cost Effectiveness, Costs, Databases, Interviews
Olson, Georgine N., Ed.; And Others – Illinois Libraries, 1991
This issue presents 42 articles that provide an overview of current reference services in all types of libraries in Illinois. Highlights include designing reference areas; policies and manuals; the reference interview; reference tools; automated databases; resource sharing; services to youth; services to special populations; and reference…
Descriptors: Academic Libraries, Childrens Libraries, Databases, Elementary Secondary Education