The importance of human communication is the focus of this guide for improving language habits, which explores both various communication problems and techniques for handling them. Topics discussed are as follows: bad language habits; words as symbols which do not dictate the nature of things in the real world; inaccurate communication which…

This booklet provides guidelines to produce effective, responsive business letter writing, which promotes public relations, gives plain answers to questions, clearly states requests for additional information, and increases office efficiency and economy. Four major characteristics of such letters are discussed: (1) brevity and the avoidance of…

Verbal and nonverbal patterns of communication found in the black community are discussed in this paper. They have been selected on the basis of their potential as interference factors in intergroup communication. A section on black language describes and explains the following categories: rapping, running it down, jiving, shucking, copping a…