This report documents the findings and recommendations of a study conducted by the New Jersey Library Protocol Committee, which was formed to study and recommend changes in the current organizational and operational structure of the existing statewide multitype library network and in the patterns for networking and informational services among…

The New York State Library is conducting two regional pilot programs to provide on-line information services to public, academic, and special library patrons. These procedures and guidelines were written for reference librarians in participating libraries who will act as the intermediaries between their patrons and the search analysts at the State…

Provides background on the adoption of standards for reference service in public, special, academic, and high school libraries by the Suburban Library System (Illinois) and discusses their implementation and plans for evaluation. Highlights of the standards for written policies, staff, and resources are given; and the problem of noncompliance is…