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Goulding, Mary – Library Administration & Management, 1992
Provides background on the adoption of standards for reference service in public, special, academic, and high school libraries by the Suburban Library System (Illinois) and discusses their implementation and plans for evaluation. Highlights of the standards for written policies, staff, and resources are given; and the problem of noncompliance is…
Descriptors: Academic Libraries, Higher Education, Library Materials, Library Networks