Seventeen idea tactics to aid information specialists in furthering a reference search are defined as parts of total search strategies, and are grouped into idea generation and pattern breaking modes. Problems in testing such tactics are discussed. (FM)

This policy manual explains computer search services at the University of Massachusetts/Amherst, University Library. The service is available to anyone willing to assume the cost of the services and able to schedule time for both the search strategy interview and the search itself. Requests for computer services are not accepted over the phone or…

This paper discusses personal resource discovery on the World Wide Web from the point of view of a reference librarian. Two key questions for finding information on the Internet are identified: (1) What are you actually looking for? and (2) Who is likely to have the information? Examples of this approach are provided, and some problems with using…

This paper outlines the history and purpose of the Freedom of Information Act (FOIA), which insures the right to access the voluminous files of U.S. government agencies, and explains FOIA implementation procedures for reference librarians assisting patrons. Recent attempts to amend the FOIA are discussed. Thirty-four references are cited. (EJS)

Describes how genealogists visiting the Library of Congress can use Library of Congress Information System (LOCIS) to identify genealogies in library's collections. Search strategies within two LOCIS systems--Multiple-Use MARC System (MUMS) and Subject-Oriented-Retriever for Processing Information Online (SCORPIO)--and the PREMARC database for…

A solution is offered to the problem of adequately cataloging a pamphlet file without increasing staff workload. A system is described in which material is classified by broad subject headings, themselves arranged alphabetically. This had an additional advantage in that valuable material which does not in itself merit full cataloging can be…

To introduce undergraduate students to the library and to familiarize them with the various indexing systems and reference materials, the University of Michigan has produced this workbook designed specifically for their library. The information and exercises included cover physical layout, the card catalog, the Library of Congress Classification…

The New York State Library is conducting two regional pilot programs to provide on-line information services to public, academic, and special library patrons. These procedures and guidelines were written for reference librarians in participating libraries who will act as the intermediaries between their patrons and the search analysts at the State…

This report is a revision and expansion of an earlier research report that described the design of the University of Guelph's documentation system for the organization of government publications within university libraries. The design of the Guelph document system represents a deliberate departure from cataloging and classification theory and…

SCORPIO (Subject Content-Oriented Retriever for Processing Information On-line), a set of computer programs developed by the Library of Congress for use by the Library Library's staff, is described. Intended as a users guide for those not trained in data processing, this document presents the system's general characteristics together with a…