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Kenny, John B. – Canadian Training Methods, 1976
This publication outlines recommended minimum competencies for training and development personnel, as developed by the Professional Development Committee of the Ontario Society for Training and Development. It is intended to provide basic checklists of necessary skills, knowledge, and behaviors for each of four categories of training and…
Descriptors: Check Lists, Competency Based Education, Minimum Competencies, Models
Krieger, Howard; And Others – 1975
The philosophy, rationale, and specific training procedures of the American University Hotline are detailed in this trainer's manual. The manual provides a step-by-step discussion of training procedures implemented in a student-operated university hotline telephone service. The training package, widely disseminated over the past six years, has…
Descriptors: Counseling Services, Crisis Intervention, Educational Programs, Guides