Organizational intersections are temporary systems formed when organizational members become interdependent with members in other organizations. The effectiveness of organizational intersections was an important issue for those participating in the Documentation and Technical Assistance in Urban Schools (DTA) Project. Consultants who participated…

Designed to help improve the staff-to-student communication style in schools, this book shows practitioners how to go from adversarial approaches to caring and helping--without losing control of the situation. The book offers time-tested methods that counselors and therapists have used successfully for years, methods that can be modified for…

This booklet is aimed at helping school board members better understand the public relations process and build stronger support for public education. The public expects board of education members to be responsible, energetic communicators who are genuinely responsive to issues raised by the public. The author advocates identifying the various…

The instructional concept guide is part of a system developed for tutor training and support. It is primarily designed for volunteers, but it can also be adapted to the training of paraprofessional tutors for any type of adult literacy program. A key component in the system is the Tutor Support Library, consisting of Instructional Concept Guides…