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| Data Training | 1 |
Author
| Horn, Richard | 1 |
| Rowell, Mary Emily | 1 |
Publication Type
| Guides - General | 2 |
| Dissertations/Theses -… | 1 |
| Journal Articles | 1 |
| Opinion Papers | 1 |
| Reports - Descriptive | 1 |
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Horn, Richard – Data Training, 1987
Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)
Descriptors: Business Administration, Computer Assisted Instruction, Cost Effectiveness, Data Processing
Rowell, Mary Emily – 1990
An instructional system design model was developed for training new employees of the American Express TRS (Travel Related Services) Company, Inc. on the Distributed Office Support System (DISOSS), an electronic mail system. The project used the Interservice Procedures for Instructional Systems Development, which consists of five phases: analysis,…
Descriptors: Adult Education, Computer Oriented Programs, Corporate Education, Electronic Equipment
