This publication provides guidance for the introduction of computer software tools within agencies of the United States government or within other installations where there has been little or no prior use of software tools. From a survey of current tool usage, it is concluded that the greatest obstacles to effective use of software tools are…

Defines collaborating systems, i.e., hardware, software, communications, and people working together; examines the need for machine-supported collaboration; and addresses the major obstacles impeding the progress of collaboration, including economic, political, human, and technical factors. A framework for the implementation of machine-supported…

This second article in a two-part series on telecommunications in secondary schools examines strategies for better support of telecommunications implementation. Highlights include management strategies for CMC (computer-mediated communication) use; instructional strategies for online database inquiries; teacher support strategies; simulation…