One of the ways to handle the increasing demands on readers' skills is to make writing more readable. The problem has two different aspects: predicting how readable writing will be to a reader, and producing writing that is readable to that reader. Prediction is relatively simple, and can be done statistically with readability formulas. Production…

Intended to improve the quality of public documents by making them clearer to the people who use them, this book contains document design principles concerned with writing documents that are visually distinct, attractive, and easily understood. Following an introduction, the major portion of the book presents the 25 principles, each of which…