ERIC Number: EJ689845
Record Type: Journal
Publication Date: 2005-May
Pages: 20
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0145-4455
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Available Date: N/A
Achieving Human Service Outcomes Through Competency-Based Training: A Guide for Managers
Ricciardi, Joseph N.
Behavior Modification, v29 n3 p488-507 May 2005
During the past three decades, empirically supported strategies have been demonstrated for the training of competencies - highly specific skills and behaviors that are needed to complete a critical job task. The present article reviews several examples of competency-based training in human service programs and provides guidelines for the implementation of competency-based training by managers. Four methods for delineating a competency model are described, with recommendations for using them in combination. A sample direct support worker competency is described, and a guideline is provided for conducting competency-based training on the job based on the findings of research on performance-based feedback. This guide may offer some assistance to managers of human service programs.
Descriptors: Competence, Human Services, Competency Based Education, Job Skills, Behavior, Employees, On the Job Training, Administrator Guides, Training Methods
Sage Publications, 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243 (Toll Free); Fax: 800-583-2665 (Toll Free).
Publication Type: Guides - General; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A