For the over 25 million students enrolled in America's colleges and universities, postsecondary writing instruction is critical for success in college and beyond. In writing courses, students gain experience analyzing expectations for writing held by different audiences and practice meeting those expectations. This experience contributes…

Effective, "schoolwide" inclusion ensures the best outcomes for all students--but how can school teams knock down the barriers to inclusion and make sure it's happening across all classrooms? This concise book gives principals and other school leaders the solution they've been waiting for: a clear framework for leading inclusion efforts,…

This publication is one in a series of booklets designed to provide basic, practical guidance to information workers and students. It is intended to assist information workers (i.e., librarians, information scientists, archivists, indexers, bibliographers, database managers, information officers--and many other titles by which these workers are…

This document on the planning and implementation of national information policies is addressed primarily to decision-makers and planners in governments and public institutions, which are increasingly faced with the problem of formulating policies appropriate to the growing importance of information as an essential national resource. Designed to…

The New York State Archives and Records Administration (SARA) provides centralized records management services to State agencies. The State Government Records Management Information Series includes booklets and brochures on many aspects of sound records and information management. This booklet explains the purposes and benefits of records…

These proceedings of a 2-day workshop held to discuss the planning and programming of library facilities construction include a number of papers and appendices that provide information on subjects not often covered in other library literature sources. Papers included in this document are: (1) "Let's Get Acquainted" (Raymond M. Holt); (2)…

Reviews copyright issues that were addressed at the InCITE 1995 workshop, including copyright law, fair use guidelines, multimedia issues, copyright policy statements by national professional organizations, legal activities related to the Internet, and multimedia guidelines. (LRW)

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Electronic mail and message systems are playing an increasing role in the work performed today, and both the effects and the side-effects of this new communication medium can be substantial. This report discusses a number of issues related to the use of electronic mail and suggests guidelines for its effective use. The report focuses on some…

This buyer's guide for personal computers is the result of two initiatives: to meet the need for a government-wide policy concerning the management of end user computing (EUC); and to condense procedures for EUC acquisition. The guide is for federal government line managers and professionals who are unfamiliar with step-by-step procedures used in…

This conference paper addresses the abundance of information delivery choices available to academic library online searchers. Following a review of changes and choices that have developed during the past decade, the paper suggests 10 ways for the searcher to keep up to date in this fast changing field: (1) read subject-related journals, system…

This statement of principles embodies a general approach to the nature and objectives of preservation and conservation work relating to library materials. It does not aim to provide a comprehensive list of detailed methods and practices, but is intended to establish a responsible attitude toward preservation and conservation by librarians. The…

Designed to meet the information needs of students and to support curricula, planning, programs, and faculty and administrator research, the reference desk services described include: (1) assistance and instruction in locating and using library materials, (2) assessing interlibrary loan service for patrons and supplying other libraries with…

This collection of papers addresses the impact of rapidly changing telecommunications technology on libraries. A brief introduction by James L. Divilbiss sets the stage for the following papers: (1) "Making Sense of New Technologies and New Legislation" (Joseph Ford); (2) "Selection and Use of Telecommunications Consultants for…

This guide is designed to acquaint public television station managers and staff with the video-teleconferencing business. For managers, the goal is to provide an overview of the market and an understanding of the facilities and personnel required to enter it. For staff personnel who may be assigned to video-teleconferencing responsibilities, the…