This book describes the steps and tools of Total Quality Management (TQM) and their use in the academic units of colleges and universities for Total Quality Improvement (TQI), illustrated by a case study from the School of Arts & Sciences at a state university. Section 1 explains how to: (1) identify problems contributing to non-value-added…

In most school districts, the chief business official is involved in some aspect of a variety of support functions. This book provides 101 ready-made, field-tested computerized templates of applications commonly used in school business administration. The 101 school business applications and corresponding templates are described in the text and…

Methods of identifying effective special education practices are analyzed to help practitioners identify and adopt such practices. The contents of this guide include a flowchart for effective practice identification (EPI), an analysis of decision-making steps in this process, and two examples of identification procedures. The decision-making steps…

The J-50 Report, one of the most complicated entitlement reports that any state agency requires, provides information for funding and monitoring special education services and operations throughout California and for making special education funding allocations equitable. This manual was developed to assist local educational agency (LEA) and…

Drawing on the authors' extensive experience at Stanford University as well as the work of others, this book offers the first systematic approach to fiscal and human resource planning at colleges and universities. It shows how decision models can and should become an integral part of the planning process. The uses and misuses of planning models in…

This document is a comprehensive admissions model that has been constructed to assist secondary school personnel in the state of Missouri with the admission and selection of students for vocational programs. The model is presented in flowchart form with an accompanying outline that describes the various steps, followed by the forms necessary to…

The DeKalb Tech Model for Long-Range Planning provides the framework for a 3-year strategic planning document based on the Georgia State Board of Postsecondary Vocational Education's Evaluation, Planning, and Budgeting (EPB) process. The DeKalb Tech Model consists of five planning segments: (1) pre-planning, which includes the evaluation of…

A revised user manual for the Planning, Budgeting, and Monitoring (PBM) process of the National Technical Institute for the Deaf (NTID) is presented. The logical development of NTID's tactical, one-year planning process is outlined, along with activities (e.g., interdivisional planning) and products (e.g., mission profile). For each chapter,…

This book presents a wide array of sophisticated problem-solving tools and shows how to use them in a humanizing way that involves all stakeholders in the process. Chapter 1 develops the rationale for educational stakeholders to consider quality tools. Chapter 2 highlights three quality group-process tools--brainstorming, the nominal group…