This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

This system for checking that library books are shelved correctly was developed at the New Ulm (Minnesota) Public Library where a 68,000-volume collection is checked every three months by four part-time teenage pages. Seven steps in the procedure are outlined, and sample schedules and monitor sheets are included. (MES)

Discusses corrective action and employee discipline in library management, covering: (1) factors affecting the library manager's right to discipline; (2) employee orientation and training; (3) employee performance measurement; (4) corrective strategies; (5) termination as an option; (6) the importance of fairness; and (7) positive results of…

If the youth services department is to receive its fair share of staff, equipment, respect, and funding, the youth services librarian must learn to express needs to the library director in terms of statistics, goals and objectives, and budget. (MES)

Discusses how women library managers can use efficient time management techniques to help them make the best of both career and home work environments. Nine basic steps to greater efficiency are presented, and external and internal time wasters are listed. (EM)

This brief 3-page paper gives a broad outline of the type of qualifications needed for a librarian to become a library director. Four requirements that candidates should meet are suggested: (1) a work record involving both public and technical library services; (2) a second Master's degree or doctoral degree; (3) evidence of initiative as revealed…

When professional movers are hired to move a library collection, drawing up written specifications becomes the most important part of the planning process. Specifications explain exactly what needs to be done, form the basis for a legal contract, and provide the basis for determining the cost of the job. Precision is an important component of…

Discusses planning "future of the catalog" decisions given AACR2 and suggests that courses of action for small libraries may be developed through self-study and by reference to a list of 11 resources. (RAA)

Explains the purpose of audits for libraries and describes three types of auditors--internal, government, and external--and five types of audits--financial, compliance, operational, performance, and special review. Guidelines for preparing for an audit and dealing with a surprise audit are provided. (EM)

Discusses the importance of educating library patrons about the library's finances and the impact of budget constraints and the escalating cost of serials on materials acquisition. Steps that can be taken in educating patrons by interpreting and publicizing financial information are suggested. (MES)

Defines the strengths of an integrated personnel system and outlines its implementation, using functional job analysis as developed by Sidney Fine. (Author/RAA)

Examines the theory and application of zero base budgeting (ZBB) and presents an example of ZBB in an academic library reference department, illustrating the preparation of a budget proposal and demonstrating the different approaches to staffing for reference services and varying funding levels. (FM)

This book highlights the importance of good financial and cost management in libraries and information centers to make best use of available resources, and illustrates how to maintain user services. The book applies current research and theory of financial management techniques to situations faced in libraries and information services. Eight…

This manual is intended to serve as a guide for public library directors and boards of trustees in meeting the requirements of Wisconsin's public librarian certification law which requires certification for administrators of public library systems, county libraries, county library services, and municipal public libraries. The manual contains the…

Concerned with the nontechnical aspects of flow-charting library procedures, this article pays special attention to the communication process that takes place during such an analysis and suggests how flowcharts can describe, as accurately as possible, what takes place in a given library task. (Author/RAA)