Workforce development organizations are more and more focused on achieving and documenting performance outcomes; yet managers frequently face a challenge getting buy-in from frontline staff about collecting and using data--not only to satisfy funders' needs but to improve services. "Good Stories Aren't Enough" looks at the experience and…

Self-assessment is an integral component in the life of any education and training organisation so as to ensure quality improvement. This publication illustrates an individual self-assessment tool developed by the Learning and Skills Network (LSN) which gives feedback and support to assist staff to enhance their teaching and learning through the…