Competent data processing employees can be attracted to higher education, despite a nationwide shortage of computer programers and analysts. Suggestions are given for each phase (contact, interview, and closing) of the recruitment process. Vigor, enthusiasm, and follow-through are key elements. (MSE)

The key issue for management of campuswide information systems in higher education is content management: selecting what to include, organizing it, labeling items meaningfully, keeping content up-to-date, and presenting information in a useful way. Information technologists, librarians, and information providers on campus can all contribute to…

Alternatives to the normal detail bid specifications usually required for public institutions of higher education to purchase computer software are examined. It is suggested that the request for proposal method described offers the consumer a better understanding of individual software vendors' products. (Author/SF)

A word processing system developed at the University of Kansas is described. A cost-benefit analysis of the system v standard typewriter, mag-card, and other advanced word processing systems is developed. Intangible benefits such as worker satisfaction and reduced training and editing needs are discussed, and possible uses outlined. (MSE)

Several ways for a comptuer services director to effectively manage the resources available for such services are discussed. Case histories from Miami-Dade Community College and other South Florida schools are included. (SF)

Colleges and universities are initiating data warehouse projects to provide integrated information for planning and reporting purposes. A survey of 40 institutions with active data warehouse projects reveals the kinds of tools, contents, data cycles, and access currently used. Essential elements of an integrated information architecture are…

The relationship between data and their use in a planning, management and evaluation system in a higher education institution is discussed. Elements of the institutional planning process are detailed as well as the budgeting process and a method for relating fiscal resources to institutional goals and objectives. (Author/SF)