The first of a two-part series on design of CD-ROM work areas in libraries discusses (1) space and location considerations; (2) ergonomics, including work surface, chairs, lighting, printers, other accessories, and security; and (3) other considerations, including staff assistance, reference tools, literature racks, and promotional materials. (MES)

Describes contents and format of effective quick reference guides for users of CD-ROM databases. The different needs of beginning and more sophisticated users are detailed; guidelines for organizing information and laying out the text are provided; and two formats for user aids are pictured. (KRN)